Privacy Policy

Welcome to Inovaforge.com (“Inovaforge”, “we”, “us”, or “our”). This Privacy Policy explains how we collect, use, process, and protect your personal information when you visit our website, make a purchase, or otherwise interact with our services.

By using Inovaforge.com, you agree to the practices described in this Privacy Policy. If you do not agree with these terms, please refrain from using our website.

We collect and process your personal data solely for the purpose of fulfilling your orders and improving your experience on Inovaforge.com. The categories of information we may collect include:

• Contact Information: Name, email address, phone number, and shipping/billing address.
• Order Information: Products purchased, order history, and order preferences.
• Account Information: Username, password, and any details you provide when creating an account.
• Technical Information: IP address, browser type, device information, and cookies used to operate and improve our website.
• Communication Information: Any messages, inquiries, or feedback you send to our customer support team.

We do not collect or store any information beyond what is necessary to fulfill your orders and enhance your overall shopping experience.

The information we collect is used exclusively for the following purposes:

• Processing and fulfilling your orders, including shipping and delivery
• Communicating with you about your orders, account, or inquiries
• Improving the functionality, content, and user experience of our website
• Providing customer support
• Complying with applicable legal and regulatory obligations

We do not use your personal information for any purpose beyond those stated above without obtaining your explicit consent.

We do not collect, store, or have access to your payment card details.

All financial transactions made on Inovaforge.com are processed securely through our trusted third-party merchant partner(s) [Merchant Partner Name — to be specified]. These payment processors maintain their own strict security and compliance standards (such as PCI-DSS) to ensure that your payment information is handled safely.

Because Inovaforge.com does not store payment card data, this information is never at risk of exposure through our systems. Should we change or add merchant partners in the future, this policy will be updated accordingly to reflect the current payment processor(s) in use.

We are committed to protecting your personal information and adhere to all relevant data protection regulations and laws applicable to our operations, including (where applicable) the General Data Protection Regulation (GDPR), the Information Technology Act and associated data protection rules in India, and other regional privacy laws.

We implement appropriate technical and organizational measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict certain processing of your data
• Withdraw consent where processing is based on consent
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the details provided in Section 11 below.

We will never sell your personal information to third parties.

We only share your information in the following limited circumstances:

• With our merchant/payment partner(s), solely to process your transactions
• With shipping and logistics providers, solely to deliver your orders
• With service providers who assist us in operating our website, under strict confidentiality obligations
• When required by law, regulation, or legal process
• To protect the rights, property, or safety of Inovaforge, our customers, or others

We do not share your personal data with third parties for their own marketing or advertising purposes.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: